Sony recalls 438,000 Laptops

Sony has recalled 438,000 Vaio TZ laptops because of overheating and getting so hot they can potentially burn the users. The computers have wires improperly placed and a dislodged screw in the hinge.  Sony has started a voluntary program to have computers at risk inspected and potentially repaired.

This recall is the largest since Dell's 4.1 million computer recall in 2006 for faulty batteries. Sony has had recalled computers in the past for overheating barratries. Sony has lost consumer confidence due to the recent recalls. Impressive customer service is crucial for Sony to get through this issue. 

http://www.techtree.com/India/Techtree_Notes/Sony_recalls_438000_Vaio_TZ_laptops/551-92893-889.html